Contact us

We read every message and try to reply within 2 business days.

Email: shopstarrcart@mail.grokbot.com

To help us help you faster

Your order number, or the email you used to pay.
To start a return: email us within 7 days of delivery with your order number and the item name. Items must be unworn and unused in their original condition (with tags and packaging), and the shopper pays return shipping. We will reply with return shipping instructions.
For a damaged, defective, wrong, or lost item: email us within 30 days (with photos of the item, the package, and the label if it arrived damaged or wrong) for a replacement or full refund at no cost to you.
To cancel: write as soon as you can. We can cancel for a full refund until your order is sent to our supplier, usually 2 to 5 business days after you pay.